Keep Working

UC Riverside Resources for Working Remotely:

• Using the Virtual Private Network (VPN) to Access Secured Campus Resources

  Many campus resources, files, and applications are secured. Learn how to use the VPN to access secured campus resources when working offsite. If you are still using the AnyConnect VPN, click here for instructions. 

• Accessing an On-Campus Device Remotely (Managed Desktop)

  Learn how to initiate a remote desktop session for a managed PC workstation that remains on campus here. 

• Accessing an On-Campus Device Remotely (Non-Managed Desktop)

  Learn how to initiate a remote desktop session for a non-managed PC workstation that remains on campus here. 

• Using the UCR ITS Service Portal

  Learn how to access the portal, search the self-help knowledgebase, and submit and track support tickets here. 

• Accessing Office 365 Applications

  Learn how to access Microsoft 365 applications such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, and more here.

• IT Training Toolkit

  Learn how to use Office 365 applications, such as Teams, SharePoint, and OneDrive, as well as other IT applications here.

• Using Zoom for Video Conferencing

  Learn how to use Zoom for video conferencing, as well as how to request a Pro License for larger meetings here.

• Using Google Drive for File Sharing

  This guide provides basic information and access to resources that will help you get up and running on Google Drive (R'Docs) here.

• Best Practices for Video Creation

  Creating a video for the first time? This guide will help you to understand the planning and recording process for creating videos here.

• Computer Data Security While Working Remotely

  Learn security tips and best practices when working remotely to help keep our campus data safe while working remotely here.

• Top 5 Steps to Securely Work from Home

  Learn and adhere to these top 5 security tips for working from home here. 

• Using TechAlerts to Monitor Application Status

  Performance issues of any kind that affect UCR’s applications and network are reported via TechAlerts. From this site, you can view real-time updates on application and network status. 

• Accessing Applications via R’Space

  The R’Space portal is a convenient place to access enterprise applications and HR resources, as well as view UCR announcements and news. To log in, visit https://portal.ucr.edu/. Like many resources, you will be required to authenticate your identity by entering your NetID and password, as the portal is protected by CAS.   

LinkedIn Resources & Video Guides for Working Remotely:

• Using the Virtual Private Network (VPN) to Access Secured Campus Resources

  Many campus resources, files, and applications are secured. Learn how to use the VPN to access secured campus resources when working offsite. If you are still using the AnyConnect VPN, click here for instructions. 

• Accessing an On-Campus Device Remotely (Managed Desktop)

  Learn how to initiate a remote desktop session for a managed PC workstation that remains on campus here. 

• Accessing an On-Campus Device Remotely (Non-Managed Desktop)

  Learn how to initiate a remote desktop session for a non-managed PC workstation that remains on campus here. 

• Using the UCR ITS Service Portal

  Learn how to access the portal, search the self-help knowledgebase, and submit and track support tickets here. 

• Accessing Office 365 Applications

  Learn how to access Microsoft 365 applications such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, and more here.

• IT Training Toolkit

  Learn how to use Office 365 applications, such as Teams, SharePoint, and OneDrive, as well as other IT applications here.

• Using Zoom for Video Conferencing

  Learn how to use Zoom for video conferencing, as well as how to request a Pro License for larger meetings here.

• Using Google Drive for File Sharing

  This guide provides basic information and access to resources that will help you get up and running on Google Drive (R'Docs) here.

• Best Practices for Video Creation

  Creating a video for the first time? This guide will help you to understand the planning and recording process for creating videos here.

• Computer Data Security While Working Remotely

  Learn security tips and best practices when working remotely to help keep our campus data safe while working remotely here.

• Top 5 Steps to Securely Work from Home

  Learn and adhere to these top 5 security tips for working from home here. 

• Using TechAlerts to Monitor Application Status

  Performance issues of any kind that affect UCR’s applications and network are reported via TechAlerts. From this site, you can view real-time updates on application and network status. 

• Accessing Applications via R’Space

  The R’Space portal is a convenient place to access enterprise applications and HR resources, as well as view UCR announcements and news. To log in, visit https://portal.ucr.edu/. Like many resources, you will be required to authenticate your identity by entering your NetID and password, as the portal is protected by CAS.   

Additional Support

If you require technical assistance specific to your ability to work remotely, please submit a support ticket here. 

For additional IT information and resources, visit ITS.UCR.EDU/SUPPORT.

To support campus to the greatest extent possible during this time, ITS has shifted its focus to ensuring the functionality and availability of core applications, tools, and resources and urgent campus support needs. Our team is working diligently to provide the technical support and resources required to continue campus operations remotely and will send campus updates as needed.